Terms and Conditions

Copyright and restrictions on this Website:

All information, text, material, and graphics on this Website ("Content") are Copyright © Chern'ee Sutton ABN 29021554627, her suppliers and/or licensors unless expressly indicated otherwise on the Website. The Content is protected by Australian (the Australian Copyright Act 1968) and international copyright and trademark laws. Content on the Website is published in real-time, and you must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute this Content in any way except as expressly provided for on the Website or expressly authorised in writing by Chern'ee Sutton.

Please also note that although we do our best to provide high quality images on our website sometimes the colours may vary depending on your computer screen. If you have any questions about any of the artwork on this site, please email us prior to making your purchase.

Returns and Refunds:

Please note that we will only provide refunds where the artwork received is not as described on our website or arrives damaged. We cannot provide refunds for paintings that you decide you do not like after they have been delivered but were accurately described and presented on our website. Notification of any intent to return an item must be received within 7 days of delivery. All returns must be received in original condition and shipping and insurance is at the expense of the purchaser. 

Privacy Policy

Privacy Statement:  Cherneesutton.com.au is committed and dedicated to your privacy.  We collect personal information for the purpose of establishing and maintaining records for client liason. The information we collect is primarily for the purpose of contacting you, we consider your privacy a top priority and therefore we maintain and continuously improve our systems and practices to ensure your information is always secure and only accessible by cherneesutton.com.au. 

Privacy Policy: We collect such personal information as name, phone numbers, physical and/or email addresses and dates of engagement between you and cherneesutton.com.au.  When it is provided for the purpose of payment for services of any kind, some financial information is retained for processing the payment and as a record or receipt of payments made, such as would be found on our bank statements and computer systems.  Financial information is not stored anywhere else and is not collected for any other reason. 

This information is used:

  • To enable us to maintain client contact details.
  • To enable a copy of the cherneesutton.com.au newsletter to be mailed to you monthly, via email if you have registered and opted in for this service through our website.
  • To maintain records related to your online experience in the form of client feedback including compliments, complaints and survey responses.  We use our secure system to also track activity on managing any complaints or queries from our clients.
  • There may also be occasion for us to mail, email or phone you regarding individual inquiries, requests, or other relevant communication.
  • Occasionally, we may use the contact details to email special announcements related to the services of cherneesutton.com.au
  • Any other reasonable activity related to the primary purpose of collection as stated above.

Who Your Information Is Shared With

All personal information we collect remains entirely within the cherneesutton.com.au secure system. Your information is not shared with any other individual, institution or organisation, nationally or internationally, at anytime without your expressed written permission, other than where permitted or required by law.